![]() When a report is made, information on both the reporting user and the reported user is collected by WhatsApp.ģ- Businesses you interact with may provide information about their interactions with you to WhatsApp. Users can report WhatsApp your messages or interactions with them in cases such as possible violations of Terms and Conditions. Any user can capture screenshots of your WhatsApp chats or make recordings of your calls with them and send them to WhatsApp or anyone else, or post them on another platform.Ģ- Users can report each other on WhatsApp. These are phone number, name, and other information (like information from their mobile address book). Third-Party Informationġ- Information others provide about you to WhatsApp. It also remembers choices such as language preferences to provide a safer experience, and otherwise to customize its services for the users with the help of cookies. WhatsApp also uses cookies to get a better understanding of its most popular Help Center articles. Location information is also used by WhatsApp for diagnostics and troubleshooting purposes.Ĥ- Cookies: WhatsApp uses cookies for a smooth experience on its web-based services, help a user understand how WhatsApp services are used and customize them. Even if you do not use WhatsApp's location-related features, it uses your IP address and other information like phone number area code to estimate your general location (e.g., city and country). This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.ģ- Location Information: If you permit, WhatsApp uses your location information when you choose to use location-related features- when you share your location to any of your contacts, view locations nearby or locations others have shared with you. It also includes information about the features such as messaging, calling, status, groups (including group name, group picture, group description), payments or business features, profile photo, "about" information, last seen and when a user last updated "about" information.Ģ- Device and Connection Information: Connection and device-specific information are collected when someone installs, access or use the services of WhatsApp. This includes how a user uses WhatsApp services, its settings, interaction with others, time, frequency, and so forth. What information is automatically collected by WhatsApp from the users?ġ- Usage and Log information: WhatsApp collects information about the activity of its users. This allows the app to identify users from their device’s address book so as to easily connect with them.Ĥ- Status: Users can post a status update on WhatsApp.ĥ- Transactions and Payments Data: If you are using WhatsApp Payments services, you need to provide additional information including payment account and transaction information.Ħ- Customer Support and Other Communications: If you ever contact WhatsApp, you may need to provide information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). This means that your messages are encrypted to protect against WhatsApp and third parties from reading them.ģ- Connections: Users can use 'contact upload' feature and grant access to the device's address book to WhatsApp. ![]() WhatsApp provides end-to-end encryption for its services. (b) Media Forwarding: When a media is forwarded within a message, it is stored on the servers of WhatsApp to aid in the more efficient delivery of additional forwards. If a message is still undelivered after 30 days, WhatsApp deletes it from its servers. ![]() (a) Undelivered Messages: If a message is not delivered immediately (for instance, the recipient is offline) it is stored in encrypted form on WhatsApp servers for up to 30 days. However, messages can be stored by WhatsApp subject to below-mentioned circumstances: Once a message is delivered, it is deleted from WhatsApp servers. ![]() 2- Messages: WhatsApp messages are stored on the mobile devices of the users and not on WhatsApp servers. ![]()
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